Privacy Policy

The Adona Agency ("Agency," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for insurance services. Please read this policy carefully. By using our website, you agree to the practices described here.

Information We Collect

We may collect the following categories of personal information when you interact with our website or submit a contact form:

• Contact information such as your name, email address, and phone number
• Information you voluntarily provide in inquiry forms, including coverage interests and general needs
• Technical data such as your IP address, browser type, and pages visited, collected automatically via standard web server logs or analytics tools

We do not collect sensitive financial information (such as bank account or credit card numbers) through our website.

How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your inquiries and provide insurance-related consultations
• To communicate with you about services, updates, or other information you have requested
• To improve the content and functionality of our website
• To comply with applicable legal and regulatory obligations

We do not use your information for automated marketing campaigns without your consent.

Information Sharing

The Adona Agency does not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

• With insurance carriers or underwriters solely as necessary to provide you with a quote or bind coverage at your direction
• With service providers who assist in operating our website or conducting our business, under confidentiality obligations
• When required by law, court order, or regulatory authority

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather aggregate usage statistics. You may disable cookies through your browser settings; however, doing so may affect certain features of the site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

Oregon Insurance Licensing

The Adona Agency is a licensed insurance agency operating in the State of Oregon. We are subject to the insurance privacy regulations established under Oregon state law and applicable federal regulations including the Gramm-Leach-Bliley Act (GLBA). Our Notice of Privacy Practices for insurance customers is available upon request.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• The Adona Agency, 3330 NW Yeon Ave #120, Portland, OR 97210
• Phone: 971-303-3411
• Office hours: Monday – Friday, 9:30 AM – 5:00 PM